1. Information we collect
We may collect your name, phone number, email address, delivery address, order details, product preferences, and any message you share with us through phone, WhatsApp, email, or the website.
2. How we use your information
Your information is used to confirm orders, arrange local delivery, answer product availability questions, share billing or payment details, respond to complaints, and improve our customer service.
3. Delivery and order communication
For doorstep delivery around Chakeri and nearby areas, we may use your address and phone number to coordinate delivery timing, substitutions, returns, or payment confirmation.
4. Payments
If you pay by cash, UPI, or another supported method, payment details are used only to complete and verify your purchase. We do not ask for sensitive banking passwords, OTPs, or PINs.
5. Sharing of information
We do not sell customer information. We may share only the details needed with delivery helpers, payment service providers, or legal authorities when required by law.
6. Website data
This website is mainly for store information. If third-party services such as Google Maps, fonts, images, or analytics are used, those services may process limited technical data according to their own policies.
7. Data retention
We keep order and contact information only for as long as needed for customer service, accounting, dispute handling, or legal record requirements.
8. Your choices
You can contact us to update your phone number, address, or communication preferences. You may also ask us to stop sending promotional messages.
9. Contact us
For privacy-related questions, contact Riya Kirana Store at riyakiranastore@gmail.com or call +91 98290 12345.